OSCM Volume 13 Issue 1 2020


1. Importance of Logistics Service Quality in Customer Satisfaction: An Empirical Study
1 10
Hasan Uvet

Abstract | DOI:10.31387/oscm0400248 | Download Full Paper

2. Inter-functional Coordination to Co-create Value Within Integrated Value Chains for Competitive Supply Chain
11 22
Umer Mukhtar, Tashfeen Mahmood Azhar

Abstract | DOI:10.31387/oscm0400249 | Download Full Paper

3. Assessing Cause and Effect in Supply Chain Problems Using Sports Ranking Models
23 30
Don Pope

Abstract | DOI:10.31387/oscm0400250 | Download Full Paper

4. Bio-Medical Waste Management Processes and Practices Adopted by Select Hospitals in Pune
31 47
Suruchi Pandey, Rajiv Divekar , Amandeep Singh, Srividhya Sainath

Abstract | DOI:10.31387/oscm0400251 | Download Full Paper

5. Designing a Reverse Logistics Network for an E-Commerce Firm: A Case Study
48 63
Debadyuti Das, Rahul Kumar, Manish Kumar Rajak

Abstract | DOI:10.31387/oscm0400252 | Download Full Paper

6. Planning Environmental and Economic Sustainability in Closed-Loop Supply Chains
64 81
Kanchan Das

Abstract | DOI:10.31387/oscm0400253 | Download Full Paper

7. Impact of Stockout Compensation in E-Commerce Drop-Shipping Supply Chain
82 93
Raj Kamalapur, David Lyth

Abstract | DOI:10.31387/oscm0400254 | Download Full Paper

8. Critical Operations Capabilities for Competitive Manufacturing in a High-Cost Environment: A Multiple Case Study
94 107
Cinzia Sansone, Per Hilletofth, David Eriksson

Abstract | DOI:10.31387/oscm0400255 | Download Full Paper