Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019

ISBN: 9786027060470


Exploring the Key Factor Categories for the Digital Supply Chain

Chelinka Rafiesta Sahara
Sampoerna University

Jemica Damar Elyanto Paluluh
Sampoerna University

Ammar Mohamed Aamer
Sampoerna University

The Digital Supply Chain (DSC) phenomenon has recently emerged as a result of the advancement in technology, complexity, and dynamics of today’s competitive market. Researchers have explored the competitive advantage of moving from the traditional supply chain to the digital supply chain. Some of the most apparent benefits include the integration of the physical supply chain with digital technology, in real time, to optimize organizational performance through the improvement of supply chain visibility, responsiveness, robustness, and resilience. On the other hand, this transformation of the supply chain brings with it a host of challenges and issues that might make organizations “more vulnerable” and a “source of chaos.” The digital supply chain phenomenon is still in the preliminary stages of academic research, and the literature review is “fragmented.” In this research, we explored the existing digital supply chain literature to identify and classify factors for organizations to migrate from the traditional supply chain to the digital supply chain. We used a systematic literature review method to analyze papers matching our research criteria. Structured content analysis was used to review 106 English articles published in peer-reviewed and accredited journals from 2002 to 2019. The result showed that supply chain integration, collaboration, coordination, strategy, technology & worker skills, and adaptability are among the significant factor categories that should be addressed to assess the readiness of an organization to adopt a digital supply chain.

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@InProceedings{Sahara2019_OSCMConference_99,
    author = {Sahara, Chelinka Rafiesta and Paluluh, Jemica Damar Elyanto and Aamer, Ammar Mohamed},
    title = {Exploring the Key Factor Categories for the Digital Supply Chain},
    booktitle = {Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019},
    year = {2019},
    doi = {NaN}
}

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