Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019

ISBN: 9786027060470


Impact of ERP Usage on Operational Performance of Sri Lankan Manufacturing Companies

Jayarathna B. C. P.
University of Kelaniya

Herath H. M. T. S.
University of Kelaniya

Kumudumali M. A.
University of Kelaniya

Today most businesses are changing from being function driven to being process driven entities and the integration of business processes is achieved through Enterprise Resource Planning (ERP). ERP is a process where a company, often a manufacturer, manages and integrates the important parts of its business. Therefore ERP systems are becoming popular among business organizations globally as well as locally. Currently Sri Lankan manufacturing companies are considering the implementation of ERP system but the information on benefits arising from ERP usage is limited due to lack of research in this area. Therefore this study aims to identify the current level of ERP usage in Sri Lankan manufacturing companies and its impact on operational performance. For this purpose, a standard questionnaire was used for primary data collection, gathered from manufacturing companies that are currently using any type of ERP software. Data was analysed using both descriptive and inferential statistics. The study found that the level of ERP usage in Sri Lankan manufacturing companies are at average level and there is a significant impact of ERP usage on operational performance. These findings will be supported for manufacturing companies for making decision to use ERP for their business activities.

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@InProceedings{P.2019_OSCMConference_164,
    author = {P., Jayarathna B. C. and S., Herath H. M. T. and A., Kumudumali M.},
    title = {Impact of ERP Usage on Operational Performance of Sri Lankan Manufacturing Companies},
    booktitle = {Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019},
    year = {2019},
    doi = {NaN}
}

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