Proceedings of the 9^th International Conference on Operations and Supply Chain Management, Vietnam, 2019

Loo Saw Khuan
Victoria University Undergraduate Programme at Sunway College

This empirical research was conducted based on qualitative transcendental phenomenological approach. The in-depth interviews were conducted with 15 procurement professionals located in Malaysia. The emerging technologies related to procurement include electronic procurement, Internet of Things, big data analytics, artificial intelligence, and 3D printing. These emerging technologies potentially enabling procurement professionals to be relevant, effective and efficient in their working activities. However, procurement professionals experience many challenges of adopting these emerging procurement technologies. This research revealed six challenges of emerging technologies as experienced by procurement managers. First, talent management is very crucial for adoption of emerging technologies. Second, difficulty to prioritize and integrate different types of emerging technologies. Third, lack of electronic data interchange to achieve full implementation of e-procurement. Fourth, data security and data quality of emerging technologies. Fifth, top management and headquarters are required for adoption of emerging technologies. Sixth, lack of financial justification to adopt emerging technologies.

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