Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019

ISBN: 9786027060470


Understanding the Influence between Blockchain Technology and Trust in Supply Chain Management: A Literature Review

Abbas Batwa
Lund University

Andreas Norrman
Lund University

Applying Blockchain Technology (BCT) for information sharing in the supply chains is driven by many factors, but developing trust is one of the most proposed. Trust is a multidimensional intangible concept without clear agreement of what it constitutes, and its meaning get even more confused in a supply chain management (SCM) context. The purpose of this paper is to understand how applying BCT in SCM can influence trust. In the literature, there are some findings that address trust and BCT but they are very scattered, only some related to SCM but many related to financial applications. Thus, our method used is a systematic literature review, based on a conceptual framework of trust we developed. We discovered a great gap in linking trust (and related theories) to BCT applications in SCM. This paper gave insights on the reciprocal nature of trust as well as the influence of applying BCT in SCM. In current literature, trust is highly expected as a consequence for BCT if we are considering trust in the technology. At the same time, trust is highly expected to be an antecedent for applying BCT in terms of trust in SC partners represented by openness of information sharing. Important future research agenda is to enrich the results by using empirical studies.

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@InProceedings{Batwa2019_OSCMConference_225,
    author = {Batwa, Abbas and Norrman, Andreas},
    title = {Understanding the Influence between Blockchain Technology and Trust in Supply Chain Management: A Literature Review},
    booktitle = {Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019},
    year = {2019},
    doi = {NaN}
}

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