Development and Assessment of Maturity Models for Industry 4.0 in the Indian Manufacturing MSME Sector

Author(s):

  • Surajit Bahulikar1 (Symbiosis International (Deemed University) (SIU) Lavale, Pune, Maharashtra, India)
  • Arundhati Chattopadhyay1 (National Productivity Council, Mumbai, Maharashtra, India)
  • Manoj Hudnurkar1 (Symbiosis Centre for Management and Human Resource Development (SCMHRD), Pune, Maharashtra, India.)

Abstract:
Maturity models are vital for organisations in the Industry 4.0 age, facilitating assessing and improving their technological and procedural competencies. They assist in identifying areas of proficiency and establishing explicit objectives, allowing organisations to prioritise investments in technology, infrastructure, and talent efficiently. In an era where cyber risks and data security are crucial, these models are essential for risk mitigation, enabling firms to maintain competitiveness and resilience. A novel maturity model is presented for the Indian MSME sector, grounded in Baker's systematic approach and Nolan's Stage theories. The model delineates five maturation phases across ten dimensions, assessed using seventy-nine elements. The model underwent evaluation in a purposive sample study of 102 units from major manufacturing hubs to examine the maturity of manufacturing units in the MSME sector. The article presents the maturity results on multiple parameters like turnover, generation running the business, years of operation and types of manufacturing setup. The model serves as a thorough instrument for assessing an organisation's maturity level while also assisting practitioners in pinpointing essential areas for improvement and monitoring progress over time. It provides scholars with a comprehensive catalogue of dimensions and factors for assessing technological change, encompassing both the adoption of new technologies and the facilitation of substantial transition.

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