The COVID-19 pandemic has exposed the inherent limitations of conventional supply chain management practices, particularly in their ability to address and mitigate disruptions effectively. These deficiencies have triggered significant consequences across multiple social, political, financial, and environmental domains. The crisis has highlighted the need for more resilient and adaptive supply chain strategies to safeguard against such widespread disruptions in the future. Moreover, it has sparked interest in sustainable supply chain approaches, prompting research into COVID-19's impact on supply chain sustainability (SCS) and mitigation strategies. This study aims to understand the factors influencing SCS in the electric and electronics industries during crises. A systematic literature review using the population, interest, context, and outcome (PICO) framework identifies forthcoming experimental studies. The findings highlighted three key factors affecting SCS: crisis mitigation strategies, adaptive strategies, and collaborative strategies. These factors promote environmental responsibility and offer benefits such as cost savings, risk reduction, enhanced brand reputation, stakeholder engagement, and innovation. Integrating sustainability into supply chain strategy can generate value, drive positive outcomes, and position firms for long-term success in a complex global market. Future research could extend to other industries, such as services and food, healthcare, etc.